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CS-700 sync issue

Last post 07-27-2009 11:59 PM by JonC. 3 replies.
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  • 06-20-2009 4:56 PM

    CS-700 sync issue

    I purchased a CS-700 from Best Buy a few weeks ago. I had the Geek Squad do the installation on June 6 (I had to get the Geek Squad service to qualify for special financing). I have noticed that the audio and video on all DVDs is not in synchronization. The video lags the audio. The P-scan switch was in the off position. I turned it on (OK with my 1080p, 120 Hz Sony Bravia) but the synchronization was still off. I have seen others complain of this issue, but the P-scan switch was the only recommendation I was able to find. I am connected to my television via HDMI cable. I don't have a cable box.

     Is there a solution for the synchronization problem?

  • 06-24-2009 1:08 PM In reply to

    • JonC
    • Not Ranked
    • Joined on 04-30-2009
    • Posts 17

    Re: CS-700 sync issue

    Were you able to resolve the sync issue?  I haven't experienced this problem with mine.

     Jon

  • 07-27-2009 11:01 PM In reply to

    Re: CS-700 sync issue

    Hi Jon.

    Sorry it took so long for me to reply, but I have been out of town a couple of times. I was not able to resolve the sync issue. My video still lags the audio. It is less than a second, but it is just enough to be obvious. Also, my unit seems to have developed another issue. The wireless subwoofer (the main reason I purchased the Klipsch along with the lack of rear speakers) will at random times just start a deep resonance. I would call it a hum, but it is much deeper than that. The main unit is off at the time. I was really blown away by the performance of the display model in the store, but I am less than impressed with the unit I received. Have you heard of either of these problems?

    Thanks,

    Barbara

  • 07-27-2009 11:59 PM In reply to

    • JonC
    • Not Ranked
    • Joined on 04-30-2009
    • Posts 17

    Re: CS-700 sync issue

     I agree the lag would be bothersome and not sure what to recommend - you may want to contact customer service for suggestions.  As far as the sub humming, I have read about that issue in past posts, but its never happened to me.  It sounds like some radio interference.  You may want to try changing your home number from 0 to something else and see if it goes away.  I've been happy with mine with the only problem being having to use multiple remotes, which I solved with a Harmony remote.  

    Jon

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