

In the picture above with Andy you can see that the S4 fits quite tight (see arrow). The tragus (flap of skin to the right of the headphone) is in the way of the headphone chasis, thus this is an uncomfortable fit with the proper ear tip.

In this picture of Sara you can see that the S4 fits quite nicely. The tragus (flap of skin to the right of the headphone) is not in the way of the headphone chasis, thus this is a good fit with the proper ear tip.
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magnumpc: gdwrite07and Professor Thump: I also am having this problem. I was wondering if I simply had disproportionately large ears! Apparently I do! :)
How should I go about accurately measuring my ear canal diameter?
Also, I had a (quick) question about breaking in the S4's. Is there a recommended protocol for doing so? And, if there is, wouldn't it be better if this was done at the factory? :) But, in any case, I am happy with my recent Image S4 purchase (though I wish I didn't have to wait so long to finally receive it via Amazon).
Thanks!
In the photo above with Andy this is an example of how you measure your ear canal. You can use a ruler also to get the width of the ear canal. Your ear tip should be slightly wider than this dimension in the horizontal axis.
As far as the burn in...Yeah we do that at the factory. That's the ticket.

Here is a picture of my ear with the wire down mode.

For my ear the tragus slot is a more undercut shape which allows the headphone to nest comfortably. You can see this same calculation modeled below in 3D CAD with the cable going over the ear.




To cure Andy's fit issue he can wear the ear phone in the wire up and over the ear which eliminates the problems with the tragus being in the way. If you are having issues with the body of S4 interfering with your ear try rotating the body 180 degrees by wearing the wire over the ear as in this picture.
I hope this helps you to enjoy the full wonders of Image S4.