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Thinking about ditching U-verse and going with DirectTV (gasp) or back to Comcast (double gasp)

Last post 07-04-2009 5:03 PM by substance-p. 2 replies.
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  • 07-01-2009 8:15 PM

    Thinking about ditching U-verse and going with DirectTV (gasp) or back to Comcast (double gasp)

     We moved into our new house a few weeks ago. The previous owners had U-verse so I figured I'd give it a shot (after all, I has always sworn I'd ditch comcast when I could [when they bought out Insight, my service went down and cost went up]). 

    Well we have had U-verse tech support out four times. We have pixelation issues and audio problems galore. The worse is now that we have the DVR connected to a receiver whenever via optical cables, the audio cuts out on HD channels when the signal is in dolby digital. Apparently, this is a common problem and U-verse is aware of it an still working on a fix.

    At this point, I am thinking about going back to Comcast (I loved their intenet but had some lip synch issues with delayed audio...but not as bad as U-verse's assorted audio problems) or maybe trying DirectTV for TV and Comcast for internet and phone.

    What combos are people using and do you like what you have? 

  • 07-03-2009 11:29 PM In reply to

    Re: Thinking about ditching U-verse and going with DirectTV (gasp) or back to Comcast (double gasp)

    The one you hate the most is the one that you are presently using- they all suck.

    Direct TV- very pricey- took them - 13-  countem- 13 trips to my house to get it right

    Expect billing issues and clueless idiots to wear you out and make you forget about disputing anything.

    Upside- DIrect TV has as a decent variety of packages if you don't mind paying big bucks.

    The picture/sound quality is superior once it gets dialed in.

    Good luck- prepare for battle.

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  • 07-04-2009 5:03 PM In reply to

    Re: Thinking about ditching U-verse and going with DirectTV (gasp) or back to Comcast (double gasp)

    winchester21:

    The one you hate the most is the one that you are presently using- they all suck.

    Direct TV- very pricey- took them - 13-  countem- 13 trips to my house to get it right

    Expect billing issues and clueless idiots to wear you out and make you forget about disputing anything.

    Upside- DIrect TV has as a decent variety of packages if you don't mind paying big bucks.

    The picture/sound quality is superior once it gets dialed in.

    Good luck- prepare for battle.

     

    As much as I hate to admit it, I think you are right...there are always issues with your provider. I really wanted to like Uverse but the glitches are getting to be too much.  

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