So I bought my pair of Image S4's from bestbuy about a year and 1 month ago and they've help up slightly well.In about 6 or so months the stress relievers under the drivers started to split, then the rubber at the jack started to rip(no actual wire is shown in both cases). I really thought nothing of it since it still worked perfectly up until today when the sound in the left driver started to cut in and out.Now the only way to hear the left driver is to bend the wire closest to the jack a certain way.I'd like to know if this can apply to the two year warranty since it does state that it doesn't cover normal wear and tear.But I've read up and this seems to be a common problem and they've released a more rugged version of these and that tells me they know these have a problem.

Gabrielc22:

So I bought my pair of Image S4's from bestbuy about a year and 1 month ago and they've help up slightly well.In about 6 or so months the stress relievers under the drivers started to split, then the rubber at the jack started to rip(no actual wire is shown in both cases). I really thought nothing of it since it still worked perfectly up until today when the sound in the left driver started to cut in and out.Now the only way to hear the left driver is to bend the wire closest to the jack a certain way.I'd like to know if this can apply to the two year warranty since it does state that it doesn't cover normal wear and tear.But I've read up and this seems to be a common problem and they've released a more rugged version of these and that tells me they know these have a problem.

We will probably still be able to cover you under warranty. Please give us a call at 800-KLIPSCH Monday-Friday from 8am-5pm and we will do our best to take care of you!