Headphones

Re: C1 broken wire

scarlet834 — Tue, 30 Jun 2009 02:24:23 GMT

Having seen this poster say thank you to customer service I'd like to report a similar problem. I also received no reply by email from customer service when I made an inquiry. I purchased my earphones October 2008. The left is detached at the jack - can get sound by pinching and manipulating only. I would love to know what options or sources there are for repairing. That would be preferable to spending $130 on a new set every 6 months when the wires wear out. Otherwise these earphones are terrific, and I can hold the volume much further down than the replacement I purchased when the wire gave out. I appreciate any help you can offer.

Re: C1 broken wire

judobrian — Sun, 21 Jun 2009 15:10:44 GMT

Update - Thanks Klipsch customer service! All is well.

Re: C1 broken wire

Professor Thump — Sat, 25 Apr 2009 13:37:50 GMT

You have a PM

C1 broken wire

judobrian — Thu, 05 Mar 2009 19:37:49 GMT

Greetings,

I emailed customer support about this, but received no response. Therefore, I thought I would try here. I have a pair of C1 headphones that I received in Jan 2008 - absolutely incredible sound, love them for working out, etc. However, starting in February 09 I would intermittently lose sound in the left earbud. Manipulation of the cord just past the rubberized coating of the plug-in end would bring the sound in and out, consistent with a broken wire. Is there a repair option available (as of course this did not occur until just 1 year after purchase)? Thanks for any assistance / suggestions. Of note, these were purchased online.