General Questions

Re: Thinking about ditching U-verse and going with DirectTV (gasp) or back to Comcast (double gasp)

substance-p — Sat, 04 Jul 2009 21:03:15 GMT

winchester21:
The one you hate the most is the one that you are presently using- they all suck.
Direct TV- very pricey- took them - 13- countem- 13 trips to my house to get it right
Expect billing issues and clueless idiots to wear you out and make you forget about disputing anything.
Upside- DIrect TV has as a decent variety of packages if you don't mind paying big bucks.
The picture/sound quality is superior once it gets dialed in.
Good luck- prepare for battle.

As much as I hate to admit it, I think you are right...there are always issues with your provider. I really wanted to like Uverse but the glitches are getting to be too much.

Re: Thinking about ditching U-verse and going with DirectTV (gasp) or back to Comcast (double gasp)

winchester21 — Sat, 04 Jul 2009 03:29:26 GMT

The one you hate the most is the one that you are presently using- they all suck.

Direct TV- very pricey- took them - 13- countem- 13 trips to my house to get it right

Expect billing issues and clueless idiots to wear you out and make you forget about disputing anything.

Upside- DIrect TV has as a decent variety of packages if you don't mind paying big bucks.

The picture/sound quality is superior once it gets dialed in.

Good luck- prepare for battle.

Thinking about ditching U-verse and going with DirectTV (gasp) or back to Comcast (double gasp)

substance-p — Thu, 02 Jul 2009 00:15:20 GMT

We moved into our new house a few weeks ago. The previous owners had U-verse so I figured I'd give it a shot (after all, I has always sworn I'd ditch comcast when I could [when they bought out Insight, my service went down and cost went up]).

Well we have had U-verse tech support out four times. We have pixelation issues and audio problems galore. The worse is now that we have the DVR connected to a receiver whenever via optical cables, the audio cuts out on HD channels when the signal is in dolby digital. Apparently, this is a common problem and U-verse is aware of it an still working on a fix.

At this point, I am thinking about going back to Comcast (I loved their intenet but had some lip synch issues with delayed audio...but not as bad as U-verse's assorted audio problems) or maybe trying DirectTV for TV and Comcast for internet and phone.

What combos are people using and do you like what you have?