4 philips screws.. pull it apart. There is nothing that can go wrong..(it's not working at the moment anyhoo)
I have had mine open many time. Just do not overtighten when you put it back together. It may be a connection came apart inside from the jack to the driver or you might have a bad jack. You can try connecting the driver direct to the amp to test or if you have a multimeter, you can test for continuity between the two ends of the wire at the amp end to the driver