Will a DIN plug repair/replacement be provided under warranty or otherwise? - The Klipsch Community
in
Advanced Search
KLIPSCH - The Ultimate Sound Experience

Will a DIN plug repair/replacement be provided under warranty or otherwise?

Last post 07-16-2007 10:56 PM by tlowerre. 4 replies.
Page 1 of 1 (5 items)
Sort Posts: Previous Next
  • 07-11-2007 1:04 AM

    • jls
    • Not Ranked
    • Joined on 07-11-2007
    • Posts 2

    Will a DIN plug repair/replacement be provided under warranty or otherwise?

    I have a set of 2.1's that is about 10 months old, that has been moved THREE times, that has a broken DIN plug. The plug has seen almost NO wear at all (its been removed 5 times max). I have done a bit of research over the past few days, and its obvious that there is a serious quality control problem with these plugs (try searching "logitech plug broken" and compare the results to a search for "klipsch plug broken") There is a market for repair of these faulty plugs on ebay... I would be absolutely befuddled to learn that Klipsch does not recognize this problem and remedy it either on a warranty, or recall basis.
  • 07-11-2007 1:30 AM In reply to

    • Rob-O
    • Not Ranked
    • Joined on 04-28-2007
    • Dallas, Texas
    • Posts 9

    Re: Will a DIN plug repair/replacement be provided under warranty or otherwise?

    Prepare...to...be...befuddled!
  • 07-11-2007 10:14 AM In reply to

    Re: Will a DIN plug repair/replacement be provided under warranty or otherwise?

    You moved it 3 times and removed 5 times too many.
  • 07-11-2007 11:41 AM In reply to

    Re: Will a DIN plug repair/replacement be provided under warranty or otherwise?

    It will be replaced under the terms of the one year warranty, yes.
    Amy Unger
    Forum Administrator
    amy.unger@klipsch.com
    I take a random photo at Klipsch every day


  • 07-16-2007 10:56 PM In reply to

    Re: Will a DIN plug repair/replacement be provided under warranty or otherwise?

    Where can I pick up or order the Dim Plug for Pro media 2.1 ? I have a speaker system with the same problem.

    Tom

    Filed under:
Page 1 of 1 (5 items)
The Ultimate Sound Experience
©2008 Klipsch Audio Technologies. All rights reserved.