Same thing happened to my brother's Custom-2s, RMA was quick and painless =)

I've had my custom-2s since release, and only recently got the perfect seal =P Just be patient, it'll take some time to get a good fit. I listed a step by step process of how I fit my custom-2s everyday in another thread. If you haven't read that yet, take a look. I find the large double flange tip causes me some pain when I insert them, but that issue is resolved if I open my mouth wide and pull my earlobe up and back. It opens up the ear canal and allows the tip to get past the second

I've had my Custom-2s for just about as long as they were on the market, and I only just got the perfect seal. To say the fit is finicky would be an understatment, but these gels are by far the most comfortable I've had to date. I'll run you by a step by step process of how I fit my earphones everyday: 1) Peel back the flange on the tip and line up the raised lines, then straighten the memory wire. 2) Take the earbud and insert it into your ear. At this point the seal may or may not be

Just seeing if there's any interest in purchasing some Custom-2s from me. This pair would be bnib I believe, a warranty return.

I've had my custom-2s for a good three months now, and I was being lazy, so I didn't re-adjust the flex wires everytime I used them. Imagine my surprise when I got a free sound quality upgrade the other day =P The problem is, the right bud seals well with both the medium and double flange, but the left bud is only adequate with both. My ear canals can be different widths and lengths right? So short of customs, I won't ever get a better fit =/ It's listenable, but sort of annoying

Simply perceiving the sound as too loud isn't assurance enough for me and shouldn't be used as a gauge for anyone worried about noise induced hearing loss. In fact, those that have already lost hearing may continue to damage their hearing because what they may have peceived as loud in the past may be quite different from what they consider loud after the hearing loss. In addition, although volume and Sound Presure Level are related, they aren't the same thing. SPL is the force created

With the all the UEs and the custom fit Westones, I've seen people replace the cable as a mod to improve sound quality. Different materials I guess, though I've never heard the benefits of recabling first hand.

That's the problem with something so small, it's very difficult to measure when exactly we are damaging our ears. If in doubt, always err on the side of caution. I don't remember exactly where I read it, but IIRC there is a volume threshold that you need to reach in order to have the highs and lows accurately reproduced. You should trust your ears I guess, but keep in mind that hearing loss is usually progresive and you may just be turning up the volume to compensate for hearing loss

There's no precise way I know of to measure the SPL levels of IEMs, so all I can offer are some general guidelines. First of all, don't use pain as a signal to let you know when to turn down the volume. More often then not, damage could have already occured by that point. Keeping the volume adjuster on your mp3 player at half the maximum setting is a start, but is in no way a safe bet since SPL changes with different headphones and different songs. The only way to be sure is to keep volumes

I haven't used my custom 2s in weather much colder than -5, but it seems to do just fine when I take it out. I'm guessing the problem with the shure wires is cracking, and last time I checked, cloth can't crack ;) It does fray a little near the headphone jack, but it doesn't seem to be anything but a cosmetic problem at the moment. If it does end up becoming an issue, the warrenty is good for 2 years =D On a sound quality note, I'm sure you'll be very pleased with the upgrade