Roger, I will PM you with the answers to your questions as I've already posted all the details here and this thread is long enough ;) Really, I just wanted to get the products I paid for or a refund. Up till now, this forum has been the only way to reliably contact Kevin since shortly after my payment went through (even though I got same day replies to all my emails before placing the order). Thanks for all the support from everyone.

WTF Roger! Yeah well I'd love to take this on a one to one with 'stand up' Kev, but since he has not replied to 12 emails, 4 PM's and 3 phone calls, what do you suggest? He only seems interested in displaying some sembance of integrity when I put this out in public. No I didn't get a good saving, as I've said several times, dealing with Kevin cost me several thousand dollars extra in the end, plus a heap of hassle. Good for you that you trust Kevin 99.999999%, he may even

Kevin, I sent you an email to the deadmold address last week but have not heard back. Can you please confirm you got my email and finish this drama already!

[quote user="jamesV"] Sweet looking setup. So what was the first thing that you watched? James [/quote] Can you believe it was Stuart Little!!!! I have an 18 month old, and it was just close to his bed time when the setup completed. I did watch a THX/DTS/Dolby Digital demo DVD also, which blew me away :) Gladiator is usually my 'test out the new TV' movie, so will no doubt be watching that later, and Master and Commander for a good sub experience ;)

Kevin at last some communication. If you put the mounts on the first shipment, why is there NO paperwork to confirm this. It is very strange that the paperwork I received with the shipment details all the products but no omni-mounts. It is not like they were lost from the shipment, they were never included in the shipment. What about a tracking number for the SECOND shipment, you didn't send me anything? You can answer the question about your integrity on this one by posting the tracking number

OK, I hung the speakers and ran the setup program on the Onkyo. Wow, what a difference! Here's a quick pic, 90% finished.

Finished my screen build yesterday (SeymourAV Soundstage fabric). Going to run the Audyssey setup today and then settle down for our first viewing ;) Even in the untuned state, the system sounds super, so I'm looking forward to the final result. :)

Common knowlege? Well maybe for you, but that doesn't make it common! Perhaps you are a dealer yourself or in the trade, so you see something as obvious that others are unaware of. Personally I use the internet including ebay to buy stuff from all over the world and that's the first time I heard it referred to as grey market. I've certainly never experienced a seller 'fess up to it, so again, my response, how is an average joe consumer supposed to know that. I think you assume too

Thanks for the responses. I always give people the benefit of the doubt, often too many times. However, in retrospect, I am now convinced Kevin deliberately lied to me about the first shipping of the mounts to buy time for himself to order them 'a second time'. Then something has gone awry and I do not believe he has followed through, and just kept my money, probably justifying this by a surprise increase in shipping charges he incurred by not verifying rates properly in the first place.

I'm bumping the thread as I still have not got any resolution to this after more than 3 months now. I emailed Amy at Klipsch who replied saying someone would be in touch. 2 weeks later and still nothing, even though I emailed Amy a reminder last week. I would really like to register a dealer complaint against Kevin Enderle aka The Soundbroker with Klipsch, as well as get some flippin speaker mounts! Klipsch may have some great gear, but it seems those involved in selling the stuff and servicing