The rubber coating about 8" under both speakers broke exposing the wire on both sides, from normal use and rolling them up to store in the case you supplied with them. Seems that V-Moda is a smaller company than you are and both times I had problems with their headphones they replaced them with out hesitation. I understand u can't replace mine cause I can't show proof of purchase, but I hope it's worth it to you company to loose a fan and a customer due to a replacement that only

exact same thing happened to me and tthe cs guy was a jerk. Klipsch isnt up to par with companies like Apple, V-moda and many others that can help out a true fan and customer. I just let my wallet do the talking and buy from a company that will honer their end and not make you jump through hoops to prove you are not a "scammer " or thief. Also, the plaatic crap that covers these thin wires have broken on many others hp.

Man i feel like crap, my image 10's gave out and my original reciept was lost in a fire last month so no warranty coverage for me. Whats worse is that the cs guy that helped me was super rude and didnt even offer me any other suggestion. I know its not their fault but rubbing salt into a wound was a no-no. I even tried to get a copy of receipt from the local store i bought them from and they said not a chance since it was a cash transaction. I did register them but Klipsch doesn't honor that

man on my second day and I already lost one and the other sizes are too small. I registered but who knows how long it will be before I get em. I can paypal u and will pay for priority shipping also

I'm using these with a 3G iPhone and want to increase the quality of sound since the iPhone can't really push these. Thanks in advance!!