[quote user="Mutate"] So, an update for those of you that follow this thread. I have been asked to send my IEMs into Micron Canada. I have been notified I will probably get my hardware back at the end of the month. I'm heading out of town next week and I intended to take my IEMs. Stupidly, I forgot to mention that in my communication to Klipsch, so I picked up a pair of Custom 1s to tide me over... I am happy to state that the cable sheath on this set is not kinked like my Custom 3s

[quote user="Mutate"] Even better? As a Canadian, after completing a support request through promedia@klipsch.com , I was redirected to www.microncanada.ca whom never even responded to my request for assistance. Needless to say, if no one gets back to me before the warranty period expires, I will be boycotting Klipsch and dissuading anyone in all of the online/local communities I frequent to support Klipsch at all. I personally don't feel like I have unrealistic expectations, and so